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  • I've never been treated so rudely and felt so embarrassed at a restaurant/bar before. It was a Friday night at 10:30 and the bar had ~10 people in it. I ordered an old fashioned. I kept an eye on the bartender making it. He added a little too many cherries, so it ended up bright red. A little forgivable. But when he poured it into the glass, the volume came up short and he topped it with water. Not as forgivable. I gave my drink a chance for a couple of sips/5 minutes or so, but I could definitely taste that it was watered down and heavy on the sugar. So I politely asked for a more accurate old fashioned. The bartender did admit to being heavy on the cherries and seemed to happily make a new one. I got my new old fashioned. It was better. My friend who had never had an old fashioned asked to take a sip. I had another sip. All is good. Then out of nowhere, the bartender storms over grabs my drink. He literally flings it's contents into the sink and slams a recipe list in front of me and yells, "This is what is in an old fashioned, if you don't like it!" And storms away to the back. I'm stunned and drinkless. I have no explanation for why this happened. He didn't ask if I liked my new drink better. He just made an assumption and made me feel horrible. The only guess I could have is if he saw my friend's reaction to the old fashioned, as she doesn't drink liquor-heavy drinks often? But even then, his response was completely childish. A female bartender then approached us and asked what happened. She was nice and offered another drink to me --- which I was too stunned to take her up on. She asked again and comped our drinks which is the only reason this review has 2 stars. I asked if there was a manager to talk to, but the male bartender that acted so childish was the manager! I couldn't believe it. This is the stuff you see on Bar Rescue or Undercover Diners. I want to like Pub Frato. I've been here one other time. The ambiance, decor, and menu is superb for the area. But the service and execution of standard drinks that are not on the menu has to match the external presentation. As of right now, I'm very leery of returning.
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