This place is nasty. My husband and I have gone to the Charlotte Uptown location which had horrible food and service and was dirty. Based on that we had not gone back in years. However, a new location opened in Fort Mill about 30 minutes south recently so decided to give it a try. Big Mistake!
When we first got there we at down on the couch with friends to watch football in the outdoor bar area. The coffee table in front of us has dirty plates, napkins, and glassware. After about 10 minutes of waiting for someone to pick it up and wipe down our table, I got tired of looking at it and brought the stuff to the bar where it sat for another 10 minutes before someone cleaned it.
Then my husband and friend proceeded to order food at the bar separately. My husband stood at the bar for another 10 minutes before someone took our food and drink order. Luckily he closed out immediately. We waited for our food for about 30 minutes. In the meantime, my friend's food came, she ate and dirty dishes had been sitting in front of her for 5 minutes. During this time, I went to the restroom which also was filthy. All while employees barely would move out of my way while they stood there not working watching football indoors.
The food was finally delivered. Cold. The burger was over cooked and nearly burnt. They proceeded to walk away without giving us plates, napkins, ketchup or picking up our friend's dirty dishes. I asked for each to happen. The bartender told me he was too busy to get the dirty plates. Then about 20 minutes later he came to get everyone's plates by literally dragging over the trash can and bus pan. And dumping things in front of us at the table. Then he said he shift was over and he needed them to close out.
Absolutely dirty, gross and terrible atmosphere. Poorly trained and unmanaged staff. I do not recommend it.