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  • I was so excited to check out Toronto's first cat cafe and I'm just extremely disappointed. First off, a purchase is mandatory to step inside the cat room which is reasonable. However, the barista/cashier was extremely rude about explaining this to the couple in front of me. My friend needed a bit more time to order so I went ahead and the barista/cashier asked if I had a friend and I explained that she wasn't ready, then the barista/cashier pretty much demanded my friend order right away so we could be listed together. She had such a negative attitude, had I not already paid I would have walked right out. Second, as per fellow reviewers, the human to cat ratio is stupid. There were 3 kittens when we were let in, and about 8 people. To be fair, I think there were supposed to be 5 but maybe the other 2 got adopted and around 5pm there are a crazy amount of people coming in and waiting. The kittens were trying to sleep and everyone was hovering over them, poking or petting them, and shoving phones in their faces to take videos or pictures. I understand you want to record the moment, but be considerate of the cat and fellow viewers. The last thing I or the cat want to see is a phone obstructing our vision. Also, they are kittens. I know the cats are from the THS and they have many older cats that need homes. The kittens in the shop were only from 2 to 5 months old making me wonder if they are being selective with the cats being displayed. I don't think I will be coming back here. It's a great idea that has worked well in other cases, but I don't think this is up to the standards of an actual cat cafe.
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