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| - As a visitor to the GTA area, a friend of mine took me to Jeon Ju Hyang for a quick bite to eat. The food was definitely mediocre and as many of reviewers have previously expressed, cheap for good sized portion.
After paying with my debit at the counter, I headed back to my table to take out some additional change to add to my paper bill tip. Before I could even retrieve my change purse, and still standing by my table, a waitress came running over exclaiming something and pointing at my debit receipt. It all happened so quick, I thought she was trying to say the transaction was denied, which I explained to her the transaction was approved. The waitress then aggressively and loudly declared that the tip was not included. Still not understanding her intentions, I confirmed this, "Yes, I did not add the tip on there." The waitress then escalated, stating this is the policy for me to tip at least 10% and even though it is not automatically added to my bill or shown on their machine, I needed to pay this amount and I did not do this on the debit machine. I explained to her that I am retrieving cash in which she cut me off to say that they do not get taxed on tips earned through debit/credit transactions and I must pay the 10% tip.
Both shocked and appalled I handed her a $5 bill, far below the typical 18-20% tip I usually leave. The waitress abrasively asked me if I wanted any change. I told her this was not necessary as I no longer wanted to interact with her.
As someone who relied on earning tips in the food & hospitality industry to complete grad school, I am the first person to insist on a 15-20% tip, if not more, when receiving service is necessary. This experience has been utterly appalling to say the least, and I will most certainly not be recommending any of my friends to come back here.
As a caution to potential diners, be prepared for a 10% unwarned charge to your bill to avoid this unprofessionally handled, embarrassing, and overall rude experience.
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