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| - I give five stars for the food and two stars for the service which I guess averages my rating out to around three and a half, so since yelp doesn't allow half stars and the service was really an experience ruiner for us, I'm downgrading my rating to a three, which is really disappointing that bad service can ruin a delicious meal this much.
So let me start with the food. Hub's and i had spent the last week hiking our butts off in some of the nearby national parks and wanted to treat ourselves to a delicious steak dinner and since we'd been meaning to try Cut for a number of months now and could never manage to get a reservation we decided it was time to pre-plan and give it a go. The food was mouthwatering - a choice of warm breads to start (my favorite was the pretzel bread), the appetizer, steak tartare, served with a quail egg and mustard, was so amazing we fought over who got the last bite! Our entrees, fillet mignon's for the both of us, were cooked to perfection and accompanied by creamy wild mushrooms and fingerling potatoes with large chunks of smokey bacon - to die for!!
Service was disappointing and at times rude and dismissive, bordering on offensive. Upon arrival (we had a reservation) the hostess ignored us, we were sat in the corner of the restaurant right next to the kitchen even though the restaurant had many empty tables and upon asking to be moved were told they could not accommodate us, our waiter was dismissive and inattentive and even forgot our order and had to return to us and ask us to repeat it, our sides were brought out quite a while before our steaks and were almost cold by the time our steaks arrived and to top it all off the table next to us was fawned over and provided very attentive service by the same server. Now, I don't expect perfect service everywhere I go but when your paying $400 for a dinner you expect the service to be at a certain level - after all, in restaurants such as this, your not just paying for the food, your paying for an experience.
There are too many amazing steakhouses in Las Vegas to deal with bad service and we will be taking our business elsewhere in future.
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