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  • DO NOT GO HERE! I honestly wish that I would have checked the reviews before I took my son here. I took my son here thinking that it would be less of a wait on a Friday night then the ER across the street. My mistake that I will never make again. We were there for just as long and it was the worst experience. We went in there thinking my son sprained his foot, come to find out there were several breaks. The doctor said that she didn't have much experience with pediatrics so we would be referred to an Ortho. Long story short, we asked for the referral to be done stat considering my son is 12 and the doctor basically couldn't tell us much about "all that was going on down there" (her words, not mine). The MA said word for word "You must either work in the medical field or you have watched too much ER" after I asked if we could get the referral done possibly early Monday so we could get in to see Ortho asap. I ignored the insult considering I HAVE worked in the medical field for several years. Actually I worked for a doctors office that referred to this place when our office was closed. NOT ANYMORE. After the MA asked what I did in the medical field and I told him, he laughed in my face and then laughed when I mentioned who I had worked for. Extremely inappropriate. We were also told the referral would be done Monday and that we would PROBABLY be in to see an ortho doctor sometime next week. The doctor also rudely answered her phone while consulting with us regarding my son and said "Hey, I'm gonna have to call you back". You really couldn't have, I don't know, stepped out of the room or even simply ignored the call considering it obviously wasn't that important if you were able to call them back. All in all the worst situation I have ever found myself in. We live around the corner and have several friends that do as well and we will NEVER be back. I would rather sit for the two hours I was there at the ER at St Rose and get respected and actually have a doctor that knows what they are doing. My son left in a soft cast and crutches and hopefully we will get in to see an Ortho ASAP. Monday will tell.
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