Well, the owner Art pretty much has a captive audience here, but they don't do a bad job at all. I eat here probably at least once a week, so it gets a little monotonous, but if you're looking for a sandwich or some soup - no complaints. The hot sandwiches are quite tasty...I'm a big fan of the Turkey Loco and the Muffaletta. The turkey chili, which is served daily, is also solid. Prepackaged salads (I dig the Chef Salad) are quick and the produce has always been fresh when I have tried them. All in all, not the greatest value in downtown dining, but it could be worse.