Not a fan. I was in the Biltmore yesterday shopping with my dog and decided to go and buy her a few treats. As I picked out a bag of about 20 baked treats, my total came to be about $3.00. I did not have any cash on me so I took out my "plastic money" the debt card and they wouldn't take it telling me that I needed to buy a few more things because they have a $5.00 minimum. What store has a minimum nowadays???
The customer service was also very lack luster. The dogs of the store employees were jumping on me which I found a bit annoying.
Needless to say a store that I used to like, I will no longer be back. There are so many other great dog stores...