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  • These folks are starting to look as if they are worn out! One too many smiles, one too many frowns, one too many birthday guests....One too many! That was my initial impression on Tuesday evening at this location. The hostess was kind but wasn't overly anxious to seat us. No eagerness to see how our day had been going or how they may accommodate us past how many in our party...(felt like we were caught up in some mechanism we couldn't break out of once the service started up!) First the water attendant to ask if we cared for water....Then the waiter to hit us up for our booze fix question, then the bread person (alternate bus-boy), to bring us our serving of yeasty fix-ins....Followed by the timed "Do you know what you may want for dinner?...Might I start you off with an appetizer?" from our waiter again....It all felt so routine an impersonal. No eye contact, no "how is your day going?", No smile! We did get---"Shall I give you a few more minutes?" and without us answering, our waiter was able to read our minds and turned and walked away to another table because we had wavered a slight bit in our timing to respond!-----SO IMPERSONAL! So Ho-Humm! If I had stabbed myself with a fork, they probably would have asked if I would like another fork? How's about we talk about the food! Good for I had the Hungarian Goulash, and my friend had the CAJUN JAMBALAYA PASTA. Both were done right and served in a timely fashion. And my friend's Birthday!?---Not even a mention of a birthday cupcake or anything (Quite disappointing that they offered nothing when most other places offer at least a scoop of ice creme!)...they didn't even offer though I had told them. My over-all assessment here is ---- they need to get a clue that being at the Caesars Palace Colonnade Mall, The Cheesecake Factory is like an ambassador to the world, and they came close to getting a failing grade here tonight!
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