I remember when they were redoing this store and when they finished all I could say was, is this all they did? There is nothing enticing about the building at all. Good heavens; if you are going to spend money on it at least give it some style. So this is why I say Macy's here at the Biltmore is just A-OK and not great. It does have some great buys through out the year and decent sales folk. I just want more when I allow the world to bask in my glory while shopping.