The company I work for had an event here at the Ritz. My review is based off that experience, not actually staying at the hotel. I have to say, the staff was so friendly and quick with everything they were doing which was great! The event held a ton of people very comfortably. The reason for a 4 Star review instead of 5 is because the food wasn't as delicious as I was expecting. However, it was a massive order they had to take so maybe their regular food is better. The hotel is beautiful!