I made an appointment at Malibu Nails for a Saturday morning to get a pedicure and Shellac manicure. When I arrived, the receptionist told me that no one put me down in the appointment book, but luckily they weren't busy yet so I didn't have to wait. As I was looking at nail colors, one of the nail techs kept forcing colors on me that I didn't really like and got kind of annoyed when I wouldn't select those. I appreciated that they will do your manicure and pedicure at the same time, but as more people came in the manicurist would do a little something on my nails, then leave to do something on someone else's nails, then answer texts and calls on her personal cell phone before she would come back to do mine. When it came time to do the Shellac polish, she didn't really take her time and I don't think my nails were left under the UV light long enough. It has only been a week and two of my nails have already chipped and half of the polish on my thumb nail is gone. The nail tech who did my pedicure did a fantastic job (eek, sorry I don't know their names!). Long story short, the search continues for a good nail salon!