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  • Today at this Macy's storewide clearance sale I found myself in a long line leading to a cashier/salesperson I recognized from previous visits. When I had arrived at the store first thing in the morning, I had been focused on finding bargains, but seeing someone who had always been particularly courteous and helpful in the past brought me up short with the human toll of this store's upcoming closing. After making my purchases, I looked at the receipt and hoped to find the cashier's name and a telephone number for a survey. No luck. I tried to find a manager in the HR department. No luck. All I could think to do was to go back to housewares and ask the salesperson his name, which turned out to be Bill. I hope that management knows what a valuable employee Bill is, and I'll hope to find him in the future in the Housewares Department of another nearby Macy's.
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