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  • American Home Shield are crooks that take your money and provide terrible customer service. They approve your request, take your additional money and then deny your request and then say it's not covered after they originally say it is. 45 minute hold time each time. Steal your money. Don't care and do it repeatedly. Customer service is rude. I will not renew and I'm obviously angry that my time and money is wasted. They send Fidelity appliance which still hasn't returned my 3 calls. I had to cal again to find out I was denied by AHS. The technician was late and he stunk so badly that our house smelled after he left. He wasn't friendly.
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