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  • After taking the time to research nail salons on Yelp I decided to drive across town to Elaine's Nails even though it's not the most convenient location. The experience was disappointing. John did my pedicure; awesome job, very detailed not rushed and nice foot massage. He asked me if I wanted to get my gel manicure done at the same time as the pedicure and I made the mistake of saying yes. A tired looking manicurist named Cathy came over and started my manicure and she did a lame job with the energy of a turtle (didn't trim around the nail bed, didn't buff the nails). Midway through the manicure I moved to her station, because John had finished my pedicure. He sat behind her at his station and started working on another client's gel manicure. I enviously watched the other client receive a wonderful manicure with John taking his time on trimming her nails, buffing the nails, etc. I asked Cathy why she wasn't doing the same for me? She looked annoyed and said "I did cut your cuticles." She finished the manicure and grudgingly whipped out her trimmer to snip around my nail bed, and then slapped some lotion on my hands after I asked her to please put some lotion/massage. The gel manicure didn't look bad at all, Cathy just had a lazy, lousy attifude and didn't provide me with service deserving of a good review. I will not be returning.
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