Two days ago I went to Lowes for a small $1.50 item, a closet holder for a bar. There was know one there to help me, the store seemed empty of helpers. I finally found someone who sent me to the other side of the store in welding, this item is plastic. I stopped at a register and the women said it must be on 5, that is shades and it was not there. Found someone else and she had no idea. This is now 30 min. since I arrived at store. I decided to get a manager and found Gary who was in front. He said he would take me to the right place which was 11 and he found it within 1 min. I still asked for the Manager Jason, who apologized and told me to keep the item. This whole process took 40 min. for a nothing item. This store needs help, they need to employ people like Gary. I am giving this store 2 stores since Gary and Jason were Great.