I walked in with a friend intending to get her a facial as a birthday present. I was so impressed with the staff, process, and facility that I got a facial as well. The technician was really friendly and knowledgeable. She walked me through the whole process, explaining everything as she went so I would know what to expect. The whole process took about ten minutes and I could feel and see a difference in my skin. It's a great location, and I plan on returning for regular facials!