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  • I love going to Swiss Chalet but this was the 1st one where I said not again! We arrived around 4:30 pm and were seated promptly after fighting our way through the jammed outside door. I noticed the place seemed a bit run down-the chairs were ripped, the bathroom had holes in wall, etc. Our waiter seemed like a nice guy but I think he was overworked or a rookie. He got our order wrong a couple of times. After waiting for about what seeed like a half hour our order finally came. He did apologize for the wait because of our kids order. They had the cheese pizzas-how long does it take to cook a doily size pizza??? We had the half chicken and french fries. We ordered gravy on the fries but there was none to be found on mine or my wifes' plate. He arrived with the gravy in little bowls and Im glad we did get it because the fries were tastless and dry. The chicken was cold and dry. It seemed like our plates were sitting on the counter for some time while our kids complicatd cheese pizzas were being prepared by the gourmet chefs! By then it was about 5 + and getting dark outside-warning bring a flashlight to inspect food because the lighting in that place is next to none. It seemed they were going for more of a romantic mood than a family restaurant feel. I almost expected the classic little candel on our table with Frank Sinatra playing in the background! Anyways when we were done wolfing down our cardboard meal my wife realized that she ordered the ceaser salad and it did not come. We asked the waiter about this and sure enough he charged it to us but reversed it on the bill. We then got our sundaes, 2 small sized cups for kids and one large one for me and my wife to share. He brought ours and it was the same size as our kids'! I said to her that she can just have it since it would look rather silly for us to be eating out of a dixie size cup! After we hounded them for us to give them our money we ran out of there saying never again while the old, bland chicken sat like rocks in our stomachs. The best part of the night was going to bed without having to throw up!!
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