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  • I made sure to get there in plenty of time to make it to work. I don't do drive throughs often. I like to interaction and to see the store. Especially a new one. 8:45am arrived. Only one in line, a few guests already served and sitting. The cashier, though very nice, tell me it will be a minute. Fine I can use a minute, I'm new here. About 8 minutes later he tells me "I have a huge order to put in for the Doctor." Ok. So just about 15 minutes later "OK what can I get you?" I order a drink off the menu and a croissant. Easy! I sat down. Now others have come in and ordered. They get there croissants, rolls and what ever food they ordered immediately. 9:15 my coffee is on the bar. I ask for my croissant. And please make it to go, because now my extra time to enjoy the coffee was taken up by the waiting for the coffee. Which was just OK! And the croissant was cool. So, my advice either get more staff, train the barista to know the menu before opening and train the staff to not make "The Doctor" who couldn't even come in to place his order no more important Jan the blue collar worker. Thanks but no thanks Joe Maxx Coffee Co. I love to support small local business. But, this one fell short. Hopefully I he Doctor can keep you afloat.
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