I bought a house in San Tan Valley in October and wanted to find a Dr nearby. I decided to give MyDrNow a try as I don't drive and thought I might need the in-home visit option at some point.
Front desk - I confused them by uploading my documents through the website and although the poor girl was new to the job both she and her trainer were gracious and got the whole thing figured out! I tend to be ahead of the game technically it was totally ok they needed to figure out where the heck my documents went :D Everyone was very attentive and courteous. Instead of making me fill out paperwork again they dug down and figured out how to access the ones I'd uploaded :) I call that considerate and working with the customer.
I didn't wait too long to get taken back for vitals.
My FNP-C was Laura Babb and she was terrific! She listened to my concerns and made recommendations and I walked away feeling well taken care of.. Looking forward to checking in in three months! Her assistant was also considerate and friendly. I spent more time waiting for my prescriptions at Walgreens than I did in the Dr's office.
FNP-C's are Nurses with Masters degrees so it didn't bother me that it was a nurse vs a doctor.. I've been to Dr's who sped through our sessions and left me wondering what to do next.. or waving away any concerns I had.
My visit with MyDrNow was very positive and I look forward to getting healthier under their care.