rev:text
| - I stopped in because of a coupon offer and had wanted to try them out for awhile. I was pleased to see that there were plenty of menu items and lots of types of smoothies. However, all the good things about this place were wiped out for me because of the actions of one of the employees.
After placing my order and paying, I watched an employee make my smoothie. As my drink was blending, she reached for an empty cup in preparation for the transfer but she missed and knocked it onto the ground. Instead of throwing that cup away and getting a new one, she bent down, picked the cup off the ground, proceeded to transfer my smoothie from the blender INTO THE DIRTY CUP, then handed it to me like there wasn't anything wrong.
I called her on it, and she proceeded to make me a new smoothie, albeit reluctantly, because she was clearly agitated that I asked for a replacement.
It's too bad really, because I couldn't enjoy my smoothie without freaking out just a little bit with every sip. You'd think it would be common sense move to replace the soiled cup but if that employee didn't care that I saw her drop then reuse my cup, who knows what other unsanitary practices they use out of sight when they prep the other foods they sell here?
*NOTE*
This experience happened to me on April 4, 2012, and I have not returned to the business. This employee may already be long gone...
|