If you're looking for great honest service, this is definitely not your spot. I went in on my lunch against my better judgment which told me to go to my mechanic for an oil change but I was in the area and needed a wash too.
I was sold on a higher quality of oil and $10.00 extra for inside wash. The wash was pretty decent and they got me in and out fairly quickly.
My biggest complaint would have to be the fact that the guy told me my transmission fluid was really bad and needed a flush and both my air filters were gunky. Being that I just bought my car used with 30,000 miles on it, I gave the guy the benefit of the doubt and agreed.
It wasn't until reading the reviews that this is common practice and seeing for myself when I was on my way out the door that this is indeed, one of their tricks to get you to spend more money. They take out a little fluid sample box and show you this is what "your fluid" looks like, and this is what it should look like. It wasn't until I was leaving that I decided I had seen enough.
A woman who was getting an oil change like myself was called up to the counter where the same "tech" that had talked me into a transmission flush, saw that I was nearby and proceeded to explain in a hushed voice to this unsuspecting woman that her oil was bad. He even used the exact same sample box as he did in scaring me into spending an extra $80.00 on a transmission fluid flush telling her word for word what he told me.
Now, maybe I should have done my research beforehand, but I also do not think that it was fair to take advantage of someone in this way. I am glad to purchase service where it is due and even happier to reward a business for doing a great job. That said,
I do not believe anything about this place was honest. From the shady double name or alias of "Jackson's" and their salesmen technicians, I can say I will never be returning to this place.
I hope that no one else falls victim to this pitiful scam.