I went to this Ulta Salon on April 12th to get my hair cut and donate to Locks of Love. When the hairstylist went to cut the ponytail she cut it to short and instead of admitting her mistake she kept trying to fix it. Now I have a haircut that instead of being shoulder length is just below my ears, shows where the ponytail was cut in the back, has a long texture cut on one side (what I asked for) and a short texture on the other (what I specifically asked her not to do). It is very obviously two different haircuts. The side she almost did right was still done wrong because the bottom layer is longer than the top and it should be just the opposite. When I spoke with her manager she agreed that my hair was messed up and that she couldn't fix it for about a month and a half without cutting it even shorter. Worst haircut I have ever had!!!