Time to rant. I go to this Bruegger's location often since I work in the area. I go for lunch though, since I am not a bagel person. Their sandwich's are actually pretty good.
Two things that bother me here. When I tell the person making my sandwich what I want, why do they have to use those red or black grease pencils to write on the very paper they make my sandwich on. They write on the paper then lay the bread down almost on top of the writing. And then that gooky grease pen stuff gets on your bread. Who's idea was this? It's terrible and sends a bad message.
The other issue I have here is the cleanliness and readiness of the dining area. I was there at 2pm, so it wasn't crowded at all. Employees standing around doing nothing. Yet, the condiments bar was totally out of napkins and the trash was overflowing. And EVERY SINGLE TABLE that wasn't being used was dirty. So, I am left to sit at a crumb filled table left over from some stranger. After spending about 20 minutes there, not once did someone come out to clean..