Service is typically very slow, regardless if its drive-thru or dine-in. Workers are unenthusiastic and borderline rude. The food typically comes out very sloppily made. It's kept clean, which is probably the best thing about this particular Panera. The convenience of its location is nice but if you're looking for your food to be done well, timely, and with any type of positive service, I suggest a different Panera or restaurant.