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| - Hanabusa, at the time of this writing, is under "soft opening". Their grand opening is April 15. This is my take on this cafe's 7th day of operation.
Soft opening done right
Soft opening gives the business a chance to open and refine their operation before the official opening. They have started with offering their signature soufflé pancakes and drinks. Other desserts are not available until the official opening. That's smart. People are coming and lining up for soufflé like mindless zombies so there is a need to figure out how to feed everyone as best they can. Day 1 opened with taking orders while people are seated. On day 7, I placed my orders first, then found myself a seat and wait for pancakes to be served via a number system. Hanabusa saw what didn't work for them early on and changed.
Beautiful interior
Clean. Simple. Modern. IKEA-ish. White walls with small plant decorations. Marbled tables with gold legs. Matching gold chairs with white cushion. Neon signs with seats underneath. Get your phones out!!!
Them soufflé pancakes
Ordered the earl grey caramel pancake. It's a new flavor in place of the jasmine tea one (one that I wanted to try but no longer offered at this time). You get 3 light, soft and jiggly pancakes on each plate. The pancakes alone is really good and can be had on its own. The caramel sauce is sweet as expected; the earl grey flavor comes through after.
I was told there are plans to offer seasonal flavors in the future ( Sakura may be one of them).
Get your phones out!!
Service
They tried to make the long wait for pancakes as least painful as possible. There was a number attached to each order. We had the option of either sitting down and waiting, or place our order, go for a walk, and come back in about an hour's time (roughly how long they estimate the orders to be fulfilled) and take a seat then.
Service afterwards was pretty standard and friendly.
The elephant in the review
The elephant being the long line and long wait. It took some 30min to move from outside the store to ordering. With 3 griddles, each cooking 6 pancakes, I can see why it takes so long to complete each order. It took about an hour to get my pancakes, which is what the staff had previously warned us while in line. If you had ordered more than one pancake, they will likely come at different times.
There are room for improvements and I'm sure they will figure out. They gave me a pretty good first impression and will be back to try other flavors.
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