Yes, I bought a Groupon for a two-hour cleaning
Yes, my cleaner professional Ava contacted me a day earlier to confirm my booking
Yes, she arrived promptly at 10 am (even a minute earlier to figure out her parking situation)
Yes, she worked for the full two hours by herself
Yes, she asked me which areas I'd like her to focus on before she started
No, the place was not "spotless" after she's done
Bottom line: she only had two hours to clean and it's understandable to me that she might miss a few hair here and food crumbles there, but she tried covering all areas I asked for. It was not perfect but it was a fair deal with what I paid for. Hey, at least she showed up! :)
Yes, I would recommend her and Handybook based on this sole experience.