I've been to most of the Mr. Greek's and have very fond memories of the Danforth site (original / first store) which I went to recently and have nothing but good things to say about.
We went on a sunday @ 5 pm to the Mr. Greek's by the airport. There are better places around but due to the convention; we expected long line ups at the other sites.
However, this franchisee/site by the restaurant was very disappointing today on all accounts.
Wait staff. Our waiter was an older south asian man that bordered on surly and quite unapologetic. Had to walk in to ask for bread 20 min. after the food arrived. Didn't check in on us during the first 30 min. of the meal which we had to take outside as the inside of the place was completely smoke-filled today due to defective ventilation. Had to ask to have knives brought out. Not deliberately rude but if I could sum it up, it would be "service with a frown."
Food. Ordered their chicken souvlaki. Microwaved/reheated. The centre was still cold! The rice and salad sides were fine though. Maybe they didn't want to grill things due to the ventilation problem.
I hope I don't get food poisoning from inadequately cooked/reheated food.
I have 24 years of experience with dining at Mr. Greek's. Right from when the danforth site was their only one. Fond memories of the first date with my wife, grade school friend's birthday dinners there, etc... IF this was the type of food to be had at the time, I would never have gone back.
I think food competition has really been heating up and their expansion was really rapid in the 90's with some sites that just aren't that viable; especially with these super big restaurants; they may just be having financial difficulties. The Mr. Greek's closer to me home in Richmond Hill make a great take-out but most of the time, the large dining area is almost completely empty.
I still heartily recommend the danforth site but their is such a large middle eastern/mediterranean community now with similar food choices; it will be hard to go back.
Having said that, I find most of the food chains by the airport to be just a half step below similar franchises elsewhere. Unfortunately, service today was a full step (or two) behind even average expectations.
Really, I would give this place 1.5 stars. It's not hazardously bad; but bordering on it. For Toronto, you can expect better.