Our family had decided to go to this Buca di Beppo for a graduation party because we have always loved the food. Previously before the date of the meal we had reserved a party room and the day before, and of the meal we had called the restaurant and checked in on our reservation and they said it was all set, but upon arriving they had put us in different tables and given someone else our party room. Usually this would be no problem but most of the food at Buca di Beppo is family style and the tables they put us in were split apart, we managed with this set up but that is not why I'm am rating us low it is because of the manager. When we got to the restaurant they said our table is not available so we requested to see the manager. The manager named Marie just did not care at all about our concern that our table had been taken, she didn't even try to help us get another table set up that was all the employees. Marie, the manager did not take anything off of our check or try to do anything to help us. So if you are looking to eat at Buca di Beppo do not go to the arrowhead location, or try to find a day when Marie is not there.