Service here is good (not super professional but that can be expected at a place like Trade Secrets) and my cut and tone came out the way I wanted to. However I'm rating it 3 stars because on the phone I was told by the receptionist that a tone would be $25-30, a cut would be around $30-50 and the wash and blowout was free with the cut. But after everything was done, I was charged $129, I'm not exactly sure why. So more transparency with the pricing system is needed because I expected to pay a lot less and it wasn't quite clear to me why it cost more than I was quoted on the phone.