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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2017-04-29 00:00:00 (xsd:dateTime)
itemReviewed	Sahara Chrysler Jeep Dodge Ram
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	I go to this dealership all the time to take my car in for an oil change. I usually do not leave negative yelp reviews because you don't get both sides of the story when you read them. Well, here is my story... whoever KATHY is in the service department is beyond RUDE. I called to inquire about a repair cost and she dominated the conversation- I couldn't get a word out. I was trying to get clarification on the dealership diagnosis and my deductible- since I was charged and my engine light is still on. I already knew something needed to be fixed, I just wasn't sure if the fee would go towards the repair. I don't need attitude from the so called receptionist. It's your job to answer my questions!!!! She wouldn't let me speak- before I could even ask another question, she kept over talking me and when I asked to speak with someone else and she said she's the ONLY one working. Hearing that something is not covered wasn't a big deal because I'm aware of the warranty process- the repairs were under $100. With the customer service experience I had over the phone- it makes me want to take my car to another dealership. She raised her voice at me when I asked the same question because I didn't understand why I was charged...She is incredibly rude and needs to be coached. I'm sure this isn't the first complaint they got from her- if you don't want to be nice to customers- find another job ! I wasn't being rude to you- so don't represent your company in that manner. I'm disgusted with the way I was treated by her.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Domonique

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