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| - My wife and I just moved into our new home (short sale, as is) and found some electrical issues. No power to the kitchen outlets, bathroom outlets and lights downstairs. So I changed the usual suspects, GFIs. Unfortunately, that did not solve all the issues. Kitchen was good.
Now while trying to figure out my next step, in two days, The master bedroom outlets and bathroom outlets went out. This is when I decided to make the call to Eco Electric.
I was lucky to get same day service. I called in the morning and had my appointment set for that afternoon. When they started to run late, I was called immediately and notified. When Angel showed up, he started his analysis. The easy fix for downstairs was a new GFI. I still had a faulty one.
For the upstairs, Angel had to check the circuit breaker box. When he opened it, that's when the problems were revealed. The upstairs had been all weird into one breaker. The others must have blown and instead off replacing them, They choose to run them all into one. And the one they did choose was the wrong type. The breaker just couldn't handle it. Now Angel didn't have the exact parts needed to fix it on the spot. He did tell me that he could get the parts and have it functioning in a couple of hours. Angel then informed me that I could save money and make the repairs myself. He explained everything to me and which exact parts I needed. He asked me if I felt comfortable doing the repairs, which I did, and then finished up.
I really appreciate the time Angel spent diagnosing the problems and walking me through the whole process. Now most companies will do anything to make a dime off you but Angel gave me options. So to wrap it up, awesome staff(from the operator to the field technician), great customer service and great workmanship. Will definitely call these guys for any electrical needs that are out of my league!
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