My car was stolen. I needed a rental for about three weeks. The rep I dealt with for the entire period was James Mack. He's got a gas/car care person but he's the only counter rep. I dealt with him thru two contract extensions. He was personable, fast, friendly, and knowledgeable. The pickup, extension of contract and the return of their car after 3 weeks was effortless and convenient. I highly recommend this location and this gentleman.