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  • Our worst Roberto's experience ever! Roberto's is usually out go to late night dining experience and have had good experiences at many of the other locations so we have come to trust the quality of the chains food; that is except for this location. First off coming here late a night is a bad idea. The salsa bar was a buffet for local bums. While we were waiting for our food, we saw 2 different bums walk in and grab carrots and ice and then walk out . When we ordered there was no one else waiting for food so we thought naturally that we would get our food rather quickly. Not the case, 2 orders went out before we got our food an when we did it was sitting on the queuing rack. I must've been there for at least 10 minutes. When we finally got back to the room eat our food we were disappointed with what we got. First the carne asada fries were a disaster. The fries were undercooked and raw and the carne asada was nearly burnt to a crisp. There were tons of black burnt bits mixed into the fires as well. We had to fish though the entire box and pick out the burnt chunks. Every other piece of meat was burnt on one end so even the "safe pieces" weren't edible. See my pics of the dish if you don't believe me. The cantinas tacos had the same problem. The carnitas was old and hard like jerky an could not be eaten w/o breaking a tooth. The only thing that was "normal" was the rolled tacos. Another major mess up was there was guacamole on everything when I specifically asked for no guacamole since the GF is allergic. We hate to waste food but none of this was edible. If you dont believe me look at the pictures I uploaded... The place is not on par with the other Roberto's that we have eaten at. I don't want to thrash a business but there are many things that need to be taken care of at this location. I'm sure that this place would be a health inspectors dream... Shame on you Mr. Roberto for this place.
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