Someone needs to wake up at this place & run it right.
My colleague is obsessed with this place & has tricked me yet again to get lunch from them today. Never again...
We have ordered from here several times and the delivery guy is always late, this is annoying but because the food was flavorful we dealt with it. The first time we ordered I got a chicken plate which comes with a salad and rice. I always eat my Mediterranean meals with a side of yogurt sauce, it's just how I roll. We asked for a side of it and it came which was great. On the next order they ignored the request and no sauce came at all. I called to complain and they said you can buy a side of it for $5. A side of sauce for $5?!?!?!? This is nearly the price of the meal itself. They now want us to buy a huge side of it which nobody can eat. I don't want or need a gallon of yogurt sauce.
Today we ordered again and I called to say I wanted a side of sauce just like the first order, the nasty lady on the phone with zero customer service skills said, sorry we can't & you need to order the $5 gallon of it. I told her this made no sense and I would no longer give them my money for the lamest nazi sauce rule in the universe. I just want a small side of it like the first round.
Dear business owner, your policy is lame and you have lost weekly orders from our office. I would gladly pay you extra for sauce but never $5 for a gallon of sauce that will go to waste. It's sad to see local businesses making poor decisions.