This dry cleaner is close to my house, so I gave it a try and have gone back 2 times. I haven't had any problem with the actual cleaning, which is why I gave them two stars instead of one. The problem is that they can never seem to clean my clothes fast. The first time they told me that same day cleaning wasn't available because their pickup came earlier than expected that day (not that I missed the normal cutoff time). The second time, I didn't need same day, but they couldn't even do next day service. I was told that they have 5 stores, and people procrastinated all their dropoffs until the beginning of the week. Isn't that what people always do? Shouldn't the fact that you have 5 stores mean you can figure out a way to actually get all your dry cleaning needs met? If I was putting up with slow service because the dry cleaning was cheap, that would be one thing, but this place is not a bargain by any stretch. I think I'll try over paying at the Organic Dry Cleaners across the street.