TOTALLY GONE DOWNHILL BIG TIME! Couldn't wait to get to Vegas so I could go to Ghirardelli. The only other one I know of is in San Fran. I don't know what the hell was going on and I should have said something to the employees but I didn't. My hot fudge sundae came in a plastic to go cup, not a pretty glass dish (I did not ask for it to go) and my hot fudge was not hot AT ALL. I felt like I was getting a pre-made sundae that had been sitting in a fridge for a few hours. The fudge was ice cold and had already hardened up. I am pretty pissed off about it. I didn't eat the whole thing. The last time I went to Ghirardelli in Vegas it was still at the Hawaiian Marketplace. It was excellent then. I don't know if this is the way it is now or if it was just a jerk off employee. BAD! BAD! BAD! Just so you know it was Sunday 06/22/14 around noon. So whoever was on staff that day needs to find a new job. Had to pay a cabby just to get there.