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| - "OHMIGOSH NORDSTROM RACK IS COMING TO CHARLOTTE! WE ARE NEVER MOVING, OKAY HONEY? NE-VER!"
This was no exaggeration. If you've read my Southpark Nordie's review, you'll know I'm a fan of their customer-service oriented culture. Now slash prices by 30-percent or more on a daily basis, you've got yourself a retail party.
I should preface this review by saying yes. It is indeed hit-or-miss like a TJ Maxx or Marshalls store. The inventory can be pretty random. But your odds of finding something fabulous for a good deal are way higher than these discount chains.
In addition to past season items, some is overstock from actual Nordstrom retail stores. I've seen bras and loungewear selling for $78 at the Southpark store, selling for $24 at the Rack. I found a $300 cashmere Milly cardigan from a past season for $80. A Dolce Gabanna denim skirt I would never pay $265 for, at just $49. (Prices are approximate since I don't remember the exact dollar amount, but you get my drift.) A Lucy brand workout tank I bought for my sister-in-law for about $50 at the real Lucy store was a crazy cheap $8.
The customer service here is also on-par with the "real" store. For our wedding, my husband needed 10 pairs of brown loafers for his family members and groomsmen. To keep their costs low, we went to the Rack and found the perfect pair of comfy cognac leather loafers for $49 each. There were only a few pairs in the sizes we needed, so our sales associate spent over an HOUR after the store closed, calling other Nordstrom Racks across the country, to locate the sizes we needed, and to ship them out.
TIP #1: To those who say it's hit-or-miss because they can't find an item in your size-- have your SA call around and find the item in the Rack nationwide system. He or she can ship it to you at a small cost. (Or no cost for Nordstrom debit or credit card holders of a certain level.)
TIP #2: Stay away from the beauty section for good deals. The prices there aren't really a great deal. This is the only section where the prices for Bliss Spa, Stila Cosmetics, H20 are about the same as retail.
TIP #3: Nordstrom Rack has a tailor on-premises, just like the real store, so if you need something hemmed, try getting it done at the store. All their alterations people do great work.
TIP #4: Rack items go on clearance after a few weeks. Don't miss out on these racks!
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