We want to like Genghis Grille more than we do and have stopped here every so often hoping it will get better. It hasn't been very busy since their crazy opening over a year ago.
The food is good. You get to select which veggies you want, cooked with the protein of your choice. FYI, when you start building your dish, you need to decide what goes well with what. Too much sauce and everything becomes sloppy. Too little and everything comes out dry.
Soft drinks and items from the bar are higher than you would expect. Clearly a profit margin for them. Our bill runs about $15 or so a person and seems rich given the ever shrinking bowls.
It's sad when a franchisee (I'm guessing) buys a business and then just ignores their investment and becomes absentee. Several Yelp'ers have written extensively about the poor service and the wait staff talking on their cell phones and ignoring the customers. We echo these experiences and will take a pass going forward.
Sorry!