They don't deserve this 1 star. Poorest customer service I've ever seen. They never answer their phone. I drove 30 min there to make an appt to see our senior pictures. I have now been waiting over a week for my receipt and CDs even after I ripped into them that I had to drive there to make an appointment. Honestly they are not good enough to be this rude. Guess who is not getting our business with our next kid!!