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  • Nice dogs; underwhelming hair. The atmosphere is pleasant; the salon dogs are cute; the front desk and manager are friendly. The purpose of a salon business - delivering a good haircut - is just not fulfilled. I got a not-flattering, un-chic haircut - uneven lengths included, from Ashley ($60.) She used lots of smoothing product, which hid the uneven-ness in the salon. I then returned as my hair was still looking like two different haircuts on the ends and one side was longer than the other. On the return visit, the owner was unpleasant. She said that my hair "texture" was why the hair was "uneven." I would simply say that ragged layers and one-inch length differences are not hair "texture". After wearing my hair in one classic style for many years (bob), they could not do this basic style to make it look nice, after several tries and my unending patience. While I don't mind paying at all for a GOOD cut and usually do use well-regarded salons, I would not recommend spending your money here. The time and frustration spent is not worth it; it's going to be several months before my hair can grow enough to be fixed properly and before I feel ok about looking in the mirror. Spend it at a true "high-end" salon where, for the same cost, maybe even less, the experience includes a great cut (defined as one that looks good AFTER six weeks and without tons of styling products to make it work) and empathetic staff.
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