| rev:text
| - Horrible experience, very poor service. I thought I swore off Bodyheat because of the crowd coming from the nearby gym, but now I remeber it was because of the pushiness and rudeness of sales. The woman was extremely passive aggressive and completely pressured me into signing a contract when I only wanted a one time session.
When I first walked in, there was a male clerk, I explained to him that I don't tan often (2-4 times a year) and just wanted a high power bed for one time. He was ready to sign me up and just let me go my 10 minutes as requested, great! All of a sudden this woman (manager maybe) jumps in and starts talking to me about the packages and how I'm wasting my money. I keep saying "I just want one time" she then goes she insists and insists I sign up. After declining over and over she finally signs me up for one session. She then proceeds to ask me about my lotion and to see it, she shakes it, tells me its old and says I must buy a new one. So I buy an small package. She then says that I'm not making a good decision because if we prorate my mounth it's cheaper than what I am paying for one session. So at this point I think "Oh I guess a package would be cheaper." She signs me up for the 10 month because there's no additional membership fee, in my head I know this is something I don't want, but felt so pressured that I signed the contract.
I didn't even get my 10 minute power nap in because the entire time in the bed I kept thinking how I made a mistake and wanted to reverse what just happened. After the bed went off I put my clothes back on as fast as I could and went out to the front. There was a line ahead of me so I waiting. She kept asking how my experience was and I just kept saying "fine." When I get back to her, I tell her that I cannot commit to a 10 month contract as my husband and I are trying to get pregnant. She then becomes very hostile and sternly asks why didn't I express this to her earlier!?! I tried to justify myself that I have a lot going on and only want the one time. I would like to reverse my card and only pay the one time fee. She tells me that this is something that cannot be done and I shouldn't even tan even if I'm trying and to cancel the contract is a $210 fee! She tells me that I have to call corporate.
I walked out to my car and called the number she gave me. The girl was very helpful, she defused the situation by lowering my memebership to a month to month to a level one bed at only $35 without the $20 memebership fee rather of the $89 I was forced into. I am going to cancel my membership at the end of the month, I will not be returning.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)