The bagels are normal they're not true Montreal bagel but it's a step up from Tim's I guess. But then again a tourist will not know the difference. I went to the location in the Montreal trade center and this one. I find the bagels are raw in the center.
Also when you make poppy seed bagels don't just cover a little corner but do the whole thing.
Hopefully you guys can reclaim some stars in the future. But until then Fairmount will be my go to place.