WHAT A DIFFERENCE YOUR STAFF MAKES! What happend to the cute girl in the front? After being interrupted several times for my phone order as to my surprise the older woman on the phone read it back correct. Although when i picked up my food there was a hoard of people waiting too be seated, a pizza hut delivery guy waiting to drop of their food, and myself. The people standing to be seated were greeted and seated leaving my self staring at my yummy food getting cold and the delivery guy wondering if he was going to get yelled at by the next customer for taking too long. About ten minutes later a girl from the back came out got her pizza and finally relieved the delivery guy of waiting and several minutes after that i was finally greeted and given my food. The woman in the front asked me to check the order to make sure it was correct. Well my prime rib skillet i carb consciously chose (seeing that my hubby eats the hash browns) ended up being there fully loaded potato prime rib skillet. Simple mistake that is easily forgiven except i was not short of being called a liar about what i ordered instead of them fixing their mistake And then she told me i should ve ordered that because it is cheaper. My Slam burger was smashed and the egg was broken leaving my burger bun soggy and when i asked them to fix it they told me i should ve ordered the egg differently than sunny side up like in the picture (yet i never had this problem before). After she couldn't convince me that i wanted more carb filled potatoes and a soggy burger they took my food and replaced it with what i had asked for. I apologized for the inconvenience I BROUGHT THEM and told them the other to-go containers were much better and perhaps that was the reason the egg broke....she then told me they never had different containers and she didn't know what i was talking about and after getting my food from the cook apologized that they could no longer afford the other containers offered me her card and a free entree WOW!!!!!Upon be completely insulted and lied to i told her to keep the card because i will not return there again. When will people learn honesty is the best policy and just because someone walks in your place young and in sweats it doesn't mean they are an idiot or less of a person!!!!!! THATS WHY I ORDERED MY FOOD TO GO duh!