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  • I've been going here since I moved back to Canada. If you've ever had to relocate (especially country-wise) and find a new stylist, I hearz ya: Stylist (mine is the lovely and easy-going Thea): - Someone who listens to *you*: I've never been disappointed - ever. And that's because I feel like she listens to what I want. Even when it's a post-cut adjustment. - Also have different levels of experience/pricing and specialties! My Asian-type hair and face haven't appreciated any of the "Jennifer Aniston"-esque haircuts that I've been subjected to over the years. So if you want a stylist who's more experienced with your hair type, ask and ye shall receive! Customer service: - I bought a product that epic failed (read: a $25 can that slowly emptied into the cap after I used it once) and was offered an exchange or credit. Even though it was clearly a manufacturer's fail. - I had to call and reschedule an appointment 3x in one month (I swear it wasn't my fault...). Was easy, handled quickly, and very politely every time. It's clean. And pretty. And really, really big. And I park for free at the grocery store one block away, hehe...
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