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| - Note: I only give out 5 stars to restaurants that are EXCEPTIONAL, best-in-class establishments.
Oh, how I truly wish I could give Stick E Rice 5 stars! If I could grant this place 4.5 stars, I would quickly and happily do so. I spent the last few minutes debating this review with my wife, who is absolutely convinced that Stick E Rice deserves 5 stars.
This restaurant has several strong points. Their service is truly amazing. Every time I have come here, I have had the pleasure of being served by the same waitress, whose friendly greetings and smiles make me feel like a member of her family. The waitstaff is always on point, from timing courses well to clearing used dishes promptly. Drink refills are typically not an issue, unless you're only drinking water (but they never leave you wanting for a refill). The reason for this is that soft drinks are served ice cold in cans, accompanied by cold glasses filled with ice. I know that restaurants typically may profit more from serving soft drinks in cans, but I feel that better establishments provide fountain drinks with free refills.
I ordered the potstickers as an appetizer, and they are VERY tasty and lack the excessive "doughiness" served by so many other restaurants. I don't know if they're homemade, but I can tell you that surely you can't go wrong in placing an order for them.
I typically order from the lunch special menu, so my meal is accompanied by a complimentary soup. The egg drop soup is tasty, and served in an attractive cup with a side of crispy chow mein "chips." I once had a rendition of the hot and sour soup, and I honestly have to say that it needs much work to resemble a true Chinese hot and sour soup.
The main courses are always flavorful. The portions may seem small, but upon finishing my order I am always very satisfied. The pepper steak, orange chicken, pad thai and mixed vegetable options are wonderful entrees. My wife's regular favorite entree is the "mixed vegetables with added shrimp."
You simply must leave room for dessert! Stick E Rice offers a dessert called "Stick E Mango" that is absolutely a must-have! We order it every time we come here. Every time. The sticky rice is formed in sushi-sized pieces, and bear the almost banana-like sweetened flavor of coconut. Each order is seemingly bombarded with sliced mango! The mango has always been sweet and succulent; I have never had the unpleasantness of biting into a more green or hardened slice of mango. The mango is drizzled with a sweetened coconut "caramel."
I absolutely cannot fathom why anyone could possibly review Stick E Rice with less than a 3-star rating! Sure, the menu may not be perfectly Thai; this restaurant has more of a Thai-Chinese fusion offering, but this combination serves to offer its clientele more choices and even a more familiar option for the less brave. The menu is also somewhat customizable to personal taste and spiciness preference.
To maybe receive a 5-star rating:
1. Serve fountain drinks with free refills. Even if free refills are not offered, at least, do not serve the soft drinks in cans! That's what I would expect at a home BBQ, not at a nicer restaurant. At a minimum, to preserve the appearance of "freshness," the soft drinks could be served in unopened, chilled glass bottles. I still prefer and strongly recommend the fountain drink option for cost effectiveness and "friendliness" when serving very spicy food that may need to be frequently washed down.
2. The restroom is very clean and spacious, but one must pass the register area and the doorway to the kitchen in order to access the restroom. I understand that this is a small business, but the area near the register should be kept clutter-free. I saw stacks of various papers, mail and other things which gave the appearance of an "amateur" business. Clean that area up, especially if it's visible to clients. The kitchen is quite clean from what I could see. Then again, I shouldn't be able to see into the kitchen. Due to design limitations, a door is an unsafe option, but perhaps a sheer curtain or something may be put up to obscure the customer's view into the cooking area, and to somewhat muffle the noise coming from the kitchen into the dining area. I don't know what options are available, but that's not my job, is it?
3. Move the music system to the back counter, out of sight. At a minimum, hide the speaker wires or install some recessed or wireless speakers.
4. Refine the menu more (i.e. hot and sour soup).
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