I had heard about this store from a friend of a friend due to its much hyped arrival to Toronto. I'll caveat that my visit to this store occurred on a Sunday afternoon... so... it's already going to be nuts anywhere in the Eaton Center!
I ended up purchasing two pairs of jeans. I first engaged a sales associate to ask how long the standard inseam is, as I have issues finding jeans with an appropriate length due to my height. I was happy to see they carry a 33" standard. I bought a light and dark pair of the skinny jeans which have a very nice stretch to them.
I ended up coming back downstairs and waited 15 minutes for a change room. The sales associate was efficient in getting people in and out of there. I ended up needing a different size, so that took 10 minutes or so.
The store features a lot of quality outerwear. A majority of the ads within the store mention 'keeping Canadians warm', or something to that effect, so that makes sense. I saw many casual cool items that seemed of well-made quality with a decent price tag (i.e. men's extra fine marino wool v-necks were priced at $49,90). While I was rushing through upstairs, I noticed they had a kids section and what appeared to be a sizeable women's intimates section.
The cashiers were very quick and I got out in probably 5 minutes. I'll definitely be back, hopefully once the hysteria calms down. :)