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| - I dropped in here because I had a pointy thing in my tire (nail with a screw head?) It was near where my kid went to camp for the day, so total accident. I'd never been to a Kal tire. In fact, I've always avoided Kal tire because I assumed they were like a big box tire shop, pushing customers out, making their numbers, selling people tires they didn't really need.
BOY was I wrong. The puncture in my tire was sort of close to the sidewall. Not unsafely close, but I was totally worried that they would say "oh that's too close to the edge. You need to buy a new tire. No. TWO new tires, because they have to match."
But no this was not at all the case. Curtis checked my tire in, said he would have a tech make the call, but assured me that one tire would be worst case scenario. I returned this afternoon, they had repaired the tire, Quentin expertly popped it back on my car while Ben chit chatted with me in the lounge. My phone was dying so he saved the day. Sidebar - I have a pixel phone and I love it, but it annoys the eff out of me that I can't just borrow other people's phone chargers. Anyhow - in addition to the magical charging station in the lounge area (and popcorn! I saw a popcorn machine!) Ben had an even more useful-to-me (because once again I forgot my charger at home) usb-c charger stashed in his office!
To top it off they comped the tire repair and reinstall. I don't live anywhere near this Kal Tire but you can bet I will be back and I will be telling all my friends! (And the internets!)
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