I wish they had a negative star option to accurately rate businesses like this. I called, scheduled and confirmed my address the previous week for the following Tuesday.
The day before my appointment, I had left my cell phone at home, only to return to a message stating he had "accidentally deleted my address". When I replied with my address, he stated that he booked over my previously CONFIRMED appointment. He then offered to rechedule for 5:30 PM that evening.
When 5:30 came around, he did not show or call or text. I also had plans that night which I had to reschedule for someone who didn't even have the courtesy to at least call to provide another excuse.
Silver lining: I found The Headlight Guy (also on Yelp) who contacted me fo my quote within an hour of reaching out to him, did an amazing job on my headlights and interior (for the same price as this jerk was going to charge me for just the detailing) and was professional, friendly and extremely thorough.
IF YOU ARE LOOKING FOR GREAT SERVICE, LOOK UP THE HEADLIGHT GUY INSTEAD AND SAVE YOURSELF THE HASSLE.