I have used this company in the past and it was fine, albeit expensive. This time, they sent me a Melvin. The faucets in both of my bathrooms were leaking. I was charged $700 (!) to "repair" the faucets, but I was told that they will need to be repaired again in the not-so-distant future. Once the work was done and I paid the bill, I was told not to use the showers for 24 hours. After that period, I used the master bath shower and realized that the faucets were put on to where both handles go turn the same way (as opposed to the correct way where the right handle turns right to turn on the water and the left handle turns left). When I finished, I turned off the water and the handles were all cockeyed, not even close to being straight. I won't ever give this company my money again. They are definitely off my list of preferred vendors for both my house and my investment properties.